Returns Policy

Returns Policy
For all returns, please email your order number to returns@limitedsneakers.co.uk.

Eligible purchases qualify for hassle-free returns if requested within 14 days of receiving your order. To be eligible, items must be unused, in their original condition, and in the original packaging. A £15 fee will apply to cover processing, restocking, and shipping costs.

How to Initiate a Return

1. Submit a Request:
Email your order number and reason for return to returns@limitedsneakers.co.uk.

2. Request Review:
Our team will review your request and respond within 2 business days.

3. Return Instructions:
If approved, we will provide a prepaid return shipping label.
Please ensure the item is securely packaged in a shipping box. We are not responsible for items that are improperly packaged.

4. Refund Process:
Once we receive your return, we will process the refund within 3 business days, minus the £15 restocking fee, to your original payment method.

Additional Information

  • Exchanges: Size exchanges are available, with any applicable fees based on the price difference. To request an exchange, please contact us or place a new order and follow our returns policy to return the original item.
  • Incorrect Items: If you received an incorrect item, please contact us immediately for assistance.
  • Quality Control: Returns for quality issues will not be accepted, as the manufacturing process of the brands we offer is beyond our control.
  • Returns are not available for Electronics.
  • Contact Us: For any questions regarding returns, please reach out to our customer service team at contact@limitedsneakers.co.uk.

Note: We reserve the right to decline returns if items are not properly packaged.
We provide prepaid return labels.

Our usual return address:
27 Upper Tooting Road
SW17 7TS, London

Thank you for shopping with us—we appreciate your business and strive for your complete satisfaction!

Contact form