Returns Policy
Returns Policy
For all returns, please email your order number to returns@limitedsneakers.co.uk.
Eligible purchases qualify for hassle-free returns if requested within 14 days of receiving your order. To be eligible, items must be unused, in their original condition, and in the original packaging. A £15 fee will apply to cover processing, restocking, and shipping costs.
How to Initiate a Return
1. Submit a Request:
Email your order number and reason for return to returns@limitedsneakers.co.uk.
2. Request Review:
Our team will review your request and respond within 2 business days.
3. Return Instructions:
If approved, we will provide a prepaid return shipping label.
Please ensure the item is securely packaged in a shipping box. We are not responsible for items that are improperly packaged.
4. Refund Process:
Once we receive your return, we will process the refund within 3 business days, minus the £15 restocking fee, to your original payment method.
Additional Information
- Exchanges: Size exchanges are available, with any applicable fees based on the price difference. To request an exchange, please contact us or place a new order and follow our returns policy to return the original item.
- Incorrect Items: If you received an incorrect item, please contact us immediately for assistance.
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Quality Control: Returns for quality issues will not be accepted, as the manufacturing process of the brands we offer is beyond our control.
- Returns are not available for Electronics.
- Contact Us: For any questions regarding returns, please reach out to our customer service team at contact@limitedsneakers.co.uk.
Note: We reserve the right to decline returns if items are not properly packaged.
We provide prepaid return labels.
Our usual return address:
27 Upper Tooting Road
SW17 7TS, London
Thank you for shopping with us—we appreciate your business and strive for your complete satisfaction!