Términos del servicio


Limited Sneakers (LMTDSNKRS LTD) | limitedsneakers.co.uk | Last updated: April 2026 

1. Introduction and Acceptance 

These Terms of Service (“Terms”) govern your access to and use of the website located at limitedsneakers.co.uk (the “Site”) and any purchase of goods from Limited Sneakers, whether conducted via the Site or through any Direct Sales channel. 

For the purposes of these Terms, “Direct Sales” means any transaction conducted through any channel other than the Site, including but not limited to WhatsApp, email, social media platforms, direct messaging, invoice-based sales, or any other form of direct communication. 

By accessing the Site, placing an order, or completing or confirming a transaction through any Direct Sales channel, you confirm that you: 

  • are at least 18 years of age, or are accessing the Site with the consent and supervision of a parent or legal guardian; 
  • have read, understood, and agree to be bound by these Terms in their entirety; and
  • have the legal capacity and authority to enter into a binding contract. 

If you do not agree to these Terms, you must not use the Site or proceed with any purchase. 

Where an order is placed via Direct Sales, your acceptance of these Terms shall be deemed to occur upon the earliest of: (i) confirmation of the order by either party; (ii) issuance of an invoice; or (iii) submission of payment. 

We reserve the right to amend these Terms at any time without prior notice. The version of the Terms published at the time your order is placed shall apply to that transaction. Your continued use of the Site or completion of a purchase following any amendment constitutes your acceptance of the revised Terms. It is your responsibility to check these Terms periodically for updates. 

2. Seller Identity 

Limited Sneakers is operated as a private limited company registered in England and Wales (LMTDSNKRS LTD). Principal place of business: England, United Kingdom. Contact: contact@limitedsneakers.co.uk. 

We are not an authorised retailer, official distributor, or agent of any brand whose products appear on the Site unless explicitly stated. All products are sourced from the secondary market or third-party suppliers unless otherwise indicated. Nothing on the Site implies any affiliation with, endorsement by, or partnership with any brand or manufacturer. 

3. Product Listings and Descriptions 

3.1 Accuracy of Information 

We make reasonable efforts to ensure that product descriptions, photographs, sizing information, and pricing are accurate at the time of listing. However, we do not warrant that any such content is complete, current, reliable, or error-free. 

Photographs are provided for illustrative purposes only. Colourway, texture, and finish may vary slightly from those depicted due to individual display settings and lighting conditions at the time of photography. Such variation does not constitute a mismatch with the item’s description. 

3.2 Deadstock / Brand New Condition 

Products listed as “Deadstock” or “Brand New” refer to items that are unworn, unused, and, where applicable, include original packaging (e.g. box, tags, accessories), unless expressly stated otherwise. 

Due to storage, age, and handling, such items—particularly footwear and collectible goods—may exhibit minor cosmetic imperfections. These include, but are not limited to, slight yellowing, creasing, oxidation, glue marks, or packaging wear such as box damage or label fading. These are normal characteristics of resale and collectible goods and do not constitute defects, faults, or misdescriptions unless the item materially differs from its description.

For collectible items, including limited releases and discontinued products, buyers acknowledge that natural aging may affect appearance, materials, structural integrity, or wearability over time. These characteristics are inherent to collectible goods. 

By purchasing such items, you accept these characteristics as part of the product condition. They do not constitute faults unless the item significantly deviates from its description. 

3.3 Authenticity 

We take reasonable steps to verify the authenticity of all products prior to listing, including sourcing from reputable suppliers and conducting or procuring authentication checks where appropriate.

You acknowledge that authentication is not an exact science, that reasonable differences of professional opinion may exist between authentication services, and that authentication standards and methodologies may evolve over time.

Where an authenticity concern is raised, the customer must notify us in writing within fourteen (14) days of confirmed delivery and provide supporting evidence from a recognised independent authentication service. The item must remain in its original, unaltered condition and must not have been worn, used, cleaned, or otherwise materially altered following delivery.

We reserve the right to obtain an independent authentication assessment from a service of our choosing before determining any refund, replacement, or other remedy.

This section does not affect any legal rights which cannot be excluded by law.

4. Pricing and Payment 

4.1 Prices 

All prices are quoted in Pounds Sterling (GBP) and, where required by applicable law, include Value Added Tax (VAT) at the prevailing rate. Applicable delivery and handling charges are displayed at checkout or quoted separately in the case of Direct Sales. 

We reserve the right to amend prices at any time and without prior notice. Prices confirmed at the time of order acceptance shall apply to that transaction. 

4.2 Payment 

Full payment is required at the time of checkout, or upon confirmation of order in the case of Direct Sales, unless otherwise agreed in writing. By submitting payment, you confirm that you are fully authorised to use the payment method provided and that all payment details are accurate and complete. 

4.3 Pricing Errors 

In the event that a product is listed or invoiced at an incorrect price due to a typographical error, system error, or any other cause, we reserve the right to cancel the affected order prior to dispatch and issue a full refund of any amounts paid. We will notify you as soon as reasonably practicable in such circumstances. 

4.4 Fraud Prevention 

We reserve the right, in our sole discretion, to refuse, suspend, or cancel any order that we reasonably suspect to involve fraudulent activity, identity theft, or unauthorised use of payment credentials. We may report suspected fraud to relevant law enforcement or financial institutions. 

4.5 Payment Disputes and Chargebacks 

By completing a purchase, you agree that you will contact us directly at contact@limitedsneakers.co.uk before initiating any payment dispute, chargeback, or reversal claim with your payment provider or card issuer. You agree to allow us a reasonable period of not less than seven (7) business days to attempt to resolve any concern before escalating the matter. 

Where a chargeback is initiated without valid basis, or before the dispute resolution process set out above has been followed, we reserve the right to: 

  • dispute the chargeback with the relevant payment provider and provide all relevant evidence, including records of these Terms, order confirmation, and delivery proof; 
  • seek to recover all costs, charges, and fees associated with the chargeback, including any administrative fees levied by the payment provider; and 
  • refuse future transactions from the relevant customer. 

Initiating a chargeback in bad faith may also constitute a breach of these Terms and, in appropriate circumstances, may be reported to relevant authorities. 

5. Order Processing and Contract Formation 

All orders placed through the Site or via Direct Sales constitute an offer by you to purchase the relevant goods on these Terms. A binding contract between us shall only be formed upon our written confirmation of your order or upon dispatch of the goods, whichever occurs first. 

We reserve the right to decline any order, in whole or in part, for any reason including but not limited to: unavailability of stock, inability to verify payment, suspicion of fraudulent activity, pricing errors, or operational reasons. In such circumstances, we will notify you promptly and issue a full refund of any amount paid in relation to the declined order. 

Acceptance of an order by us does not constitute a representation or warranty as to the availability or delivery timescale of the goods beyond what is expressly stated. 

6. Shipping and Delivery 

6.1 Dispatch 

Any dispatch or delivery timescales communicated to you are estimates only and are not guaranteed. We will make reasonable efforts to dispatch orders within the timeframe indicated at the time of purchase. We shall not be liable for any delay in dispatch or delivery caused by circumstances beyond our reasonable control. 

6.2 Risk 

Risk of loss or damage to goods passes to you upon delivery to the delivery address confirmed at the time of order. Legal title and ownership of the goods will not pass to you until we have received full and cleared payment in respect of those goods. 

6.3 Failed Delivery 

Where a delivery attempt fails or is refused due to circumstances within your control (including but not limited to provision of an incorrect or incomplete address, failure to be present to accept delivery, or refusal of delivery without valid reason), you will be responsible for any additional delivery, re-delivery, or storage charges incurred as a result. 

6.4 International Orders 

For orders delivered outside the United Kingdom, you are solely responsible for compliance with all applicable import regulations and for the payment of all customs duties, import taxes, VAT, and any other charges levied by the destination country. We are not responsible for delays caused by customs processes. Refused customs clearance or return shipments due to non-payment of import duties will not entitle you to a refund of the original purchase price. 

7. Returns, Refunds and Your Legal Rights 

7.1 Statutory Rights 

Your rights under the Consumer Rights Act 2015 remain unaffected. 

7.2 Returns Policy 

Returns are accepted within 14 days if: 

  • the item is unworn, unused, and in the same condition as when received;
  • all original packaging, including the original box, dust bags, tags, lace bags, and any accessories, is included and undamaged; 
  • the return has been authorised by us in advance by contacting contact@limitedsneakers.co.uk prior to return shipment; and 
  • the item is returned using a tracked and insured service, with the costs of return carriage borne by you unless the item is faulty or misdescribed. 

Unauthorised returns or returns that do not meet the above conditions may be refused and returned to you at your cost. 

7.3 Exclusions 

The following categories of goods are excluded from our returns policy and are non-returnable, except in cases of genuine fault or material misdescription: 

  • items that have been worn, used, washed, cleaned, or otherwise altered following delivery;
  • items returned without their original packaging or with packaging that has been significantly damaged after delivery; 
  • items exhibiting pre-owned wear or condition characteristics that were disclosed in the product description at the time of sale; 
  • damage caused after delivery, including damage caused during return transit; 
  • collectible items, including but not limited to watches, trading cards, sealed products, graded items, and limited-edition accessories; 
  • items returned outside the 14-day return window set out in clause 7.2. 

7.4 Faulty or Misdescribed Goods 

If you believe an item is faulty, not as described, or does not conform to the contract, you may be entitled to a repair, replacement, or refund in accordance with your rights under the Consumer Rights Act 2015. Please contact us at contact@limitedsneakers.co.uk within a reasonable period of discovering the issue, providing full details and, where possible, supporting photographs. 

We reserve the right to inspect any item reported as faulty before agreeing to any remedy. Where an item has been altered, damaged, or tampered with following delivery, we may decline to provide a remedy. 

7.5 Condition-Based Disputes 

Consistent with clause 3.2, we do not accept returns or disputes based solely on: 

  • minor cosmetic imperfections, ageing effects, or manufacturing tolerances that are characteristic of secondary-market or deadstock goods;
  • packaging condition, including box damage, label fading, or storage markings that do not materially affect the item itself; 
  • subjective differences of opinion as to the condition grading of an item, provided the description was not objectively inaccurate. 


8. Limitation of Liability
 

To the fullest extent permitted by applicable law: 

  • our total aggregate liability to you in connection with any order or transaction shall be limited to the total purchase price paid by you for the relevant goods;
  • we shall not be liable for any indirect, consequential, special, punitive, or economic loss, including but not limited to loss of profit, loss of revenue, loss of opportunity, loss of goodwill, or loss of data, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise; 
  • we shall not be liable for any loss or damage resulting from reliance on information published on the Site that is subsequently found to be inaccurate. 

 Nothing in these Terms shall operate to exclude or limit our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability which cannot lawfully be excluded under English law. 

9. Intellectual Property 

All content belongs to Limited Sneakers or licensors. 

You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content from the Site without our prior written consent. Nothing in these Terms grants you any licence to use our brand name, trademarks, or trading style. 

10. User Conduct 

By using the Site, you agree that you will not: 

  • provide false, misleading, or inaccurate information in connection with any order or communication;
  • use the Site for any unlawful, fraudulent, or abusive purpose; 
  • attempt to gain unauthorised access to any part of the Site or its underlying systems; 
  • use any automated tool, scraper, or bot to access or extract data from the Site without our prior written consent; 
  • engage in any conduct that is likely to bring our business or reputation into disrepute.

11. Force Majeure 

We shall not be in breach of these Terms, nor liable for any failure or delay in performing our obligations, where such failure or delay results from events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, civil unrest, governmental action or regulation, fire, flood, labour disputes, failure of third-party logistics providers, or disruption to telecommunications or IT infrastructure.

In such circumstances, we will notify you as soon as reasonably practicable and use reasonable endeavours to resume performance as soon as possible.

If the force majeure event continues for more than thirty (30) days, either party may cancel any affected order by written notice, and we will refund any sums paid in respect of the affected order.

12. Governing Law 

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. 

Subject to any mandatory consumer rights to bring proceedings in their jurisdiction of residence, both parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales to settle any dispute or claim arising in connection with these Terms. 

13. Severability 

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable in any respect, such provision shall be deemed severed from the remainder of the Terms, which shall continue in full force and effect. The parties agree to use reasonable endeavours to replace any severed provision with a lawful provision that, to the greatest extent possible, achieves the same commercial intent. 

14. Business Customers (B2B Transactions) 

14.1  Identification of Business Transactions

A transaction shall be treated as a business-to-business transaction where:

  • the buyer confirms at the time of purchase (including by declaration at checkout or through Direct Sales communications) that the purchase is made for trade, business, commercial, or resale purposes; or
  • the nature, volume, frequency, or surrounding circumstances of the transaction reasonably indicate that the purchase is made in the course of business.

Where a buyer makes such a declaration, we shall be entitled to rely upon it in determining the applicability of consumer protections and statutory rights.

If you provide a false declaration as to the nature of your purchase, we reserve all rights and remedies available to us, including the right to void any remedy or claim subsequently made. 

14.2  Supply Terms (B2B)

Goods supplied in business transactions are provided subject only to any express warranties, representations, or authenticity guarantees set out on the Site or otherwise agreed by us in writing at the time of sale. No other representations, warranties, or assurances shall be implied. 

To the fullest extent permitted by law, all other terms, conditions, warranties, and representations implied by statute, common law, or otherwise (including under the Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982) are excluded.

14.3  Buyer Responsibility (B2B)

Business purchasers are responsible for satisfying themselves as to the suitability, condition, merchantability, and fitness for purpose of goods prior to purchase, subject always to any express authenticity guarantees provided by us.

14.4  Returns & Cancellations (B2B)

Unless expressly agreed by us in writing, goods supplied in business transactions are non-returnable and non-refundable.

No oral statement, informal communication, or course of dealing shall constitute acceptance of any return unless confirmed by us in writing.

14.5  Limitation of Liability (B2B)

Our total aggregate liability arising out of or in connection with any business transaction shall not exceed the total purchase price paid for the relevant goods.

We shall not be liable for any indirect, consequential, special, incidental, economic, or loss-of-profit damages arising from or connected with any business transaction.

Nothing in this clause 14 shall be construed to exclude or limit our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability which cannot lawfully be excluded under English law. 

14.6  Acceptance Window for B2B Transactions 

In B2B transactions, goods shall be deemed accepted in full unless any discrepancy, defect, shortfall in quantity, or concern regarding condition or authenticity is reported to us in writing at contact@limitedsneakers.co.uk within forty-eight (48) hours of confirmed delivery. After this period has elapsed without written notification, the goods are irrevocably accepted by the Buyer without reservation. 

This 48-hour window supersedes and takes precedence over any longer acceptance or dispute window referenced elsewhere in these Terms in respect of B2B transactions. For the avoidance of doubt, the 14-day window set out in clause 3.3 applies exclusively to consumer transactions and has no application in B2B transactions. 

14.7 International Orders

For orders delivered outside the United Kingdom, you are solely responsible for compliance with all applicable import regulations and for the payment of all customs duties, import taxes, VAT, and any other charges levied by the destination country. We are not responsible for delays caused by customs processes. Refused customs clearance or return shipments due to non-payment of import duties will not entitle you to a refund of the original purchase price. 

14.8  Confidentiality of Pricing (B2B)

All pricing, cost information, and commercial terms contained in any invoice, quotation, or direct communication issued by us to a B2B purchaser are commercially confidential. The Buyer agrees not to disclose, publish, or otherwise communicate such pricing or commercial terms to any third party without our prior written consent. This obligation of confidentiality shall survive the completion of any transaction and shall continue indefinitely unless we expressly release the Buyer from it in writing. 

This clause is of particular importance given the nature of the secondary collectibles market, where wholesale pricing visibility can materially affect resale values, market positioning, and the commercial interests of both parties. 

14.9  Intellectual Property – B2B Purchasers 

The B2B Buyer acknowledges that the name “Limited Sneakers”, the trading style “LMTDSNKRS”, all associated logos, branding, and any product photography or imagery produced by or on behalf of the Seller are the exclusive intellectual property of LMTDSNKRS LTD. No licence to use such intellectual property is granted to the Buyer by virtue of any transaction. 

The Buyer shall not use the Seller’s name, branding, trademarks, or product imagery in any marketing, promotional, social media, or resale material without the Seller’s prior written consent. Any authorised use of the Seller’s intellectual property shall be in a manner approved by the Seller and shall not misrepresent the Seller’s identity or commercial relationship with the Buyer. 

15. Entire Agreement 

These Terms, together with any order confirmation, invoice, or written agreement issued by us in connection with a specific transaction, constitute the entire agreement between you and us in relation to your use of the Site and any purchase of goods. They supersede and extinguish all prior agreements, representations, warranties, and understandings between the parties, whether written or oral, relating to the same subject matter. 

You acknowledge that in entering into a transaction, you have not relied on any representation, warranty, or statement made by or on behalf of us that is not set out in these Terms or in a written confirmation issued by us. 

16. Contact 

If you have any queries, concerns, or complaints regarding these Terms or any transaction, please contact us in the first instance using the details below. We will endeavour to respond to all enquiries within five (5) business days. 

Email: contact@limitedsneakers.co.uk 
Website: limitedsneakers.co.uk 

17. No Waiver 

No failure or delay by us in exercising any right, power, or remedy under these Terms or at law shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any such right, power, or remedy shall prevent or restrict the further exercise of that or any other right, power, or remedy.

A waiver of any breach of these Terms shall not constitute a waiver of any subsequent breach. Any waiver shall only be effective if expressly confirmed by us in writing. No course of dealing, course of performance, or trade usage shall operate as a waiver of, or modification to, any provision of these Terms.

Any informal or goodwill resolution of an issue by us shall not constitute a waiver, variation, or precedent affecting our rights under these Terms or any future transaction.

18. Trademarks 

All trademarks, brand names, logos, and product names featured on this website are the property of their respective owners. Limited Sneakers is an independent reseller and is not affiliated with, endorsed by, or authorised by Nike, Jordan, Adidas, UGG, Pop Mart, Swatch, or any other brand unless explicitly stated. Brand names are used solely for identification and descriptive purposes.